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faq

HOW DO I SHOP FOR A PRODUCT ON blu-boy.com?

HOW DO I KNOW MY SIZE IN A blu-boy T-SHIRT?

HOW DO I KNOW IF MY ORDER HAS BEEN SHIPPED?

CAN I TRACK MY ORDER?

HOW DO I RETURN AN ITEM?

HOW DO I KNOW IF YOU HAVE RECEIVED MY RETURNED GOODS?

WHAT TYPE OF PAYMENTS DO YOU ACCEPT?

DO YOU ACCEPT INTERNATIONAL ORDERS?

DO YOU CHARGE CUSTOM FEES?

WHEN WILL MY ORDER ARRIVE?

HOW DOES THE CURRENCY CONVERTER WORK?

CAN I CONTACT blu-boy?

HOW DO I SHOP FOR A PRODUCT ON blu-boy.com?

Easy peasy. Browse through the categories in the shop section, refine what you are looking for by clicking on a particular colour or your size. Select your preferred product and it will direct you to that product’s allocated page. You can rollover the image to see the details of the product. Then select your size and colour from our drop down menu, select the quantity you want buy and then add it to your cart…Boom!

(Before you purchase from blu-boy.com please ensure you select the correct style, colour and size. You can view our size measurements by checking our Size Guide section).

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HOW DO I KNOW MY SIZE IN A blu-boy T-SHIRT?

Please have a look at our Size Guide section.

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HOW DO I KNOW IF MY ORDER HAS BEEN SHIPPED?

As soon as your order is shipped from our warehouse, you will be sent an email to let you know it’s on the way!
Oooh exciting!

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CAN I TRACK MY ORDER?

Yep. Just use the Track Your Order Section on the bottom bar on the website.

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HOW DO I RETURN AN ITEM?

Please have a look at our Returns Policy section.

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HOW DO I KNOW IF YOU HAVE RECEIVED MY RETURNED GOODS?

Relax, as soon as your order has been processed by our warehouse, you will be sent an email to let you know.

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WHAT TYPE OF PAYMENTS DO YOU ACCEPT?

Credit Card & Paypal. The Credit Cards we accept are Visa and Mastercard.

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DO YOU ACCEPT INTERNATIONAL ORDERS?

We sure do, blu-boy.com now ships to:
IRELAND (Free Delivery for orders over €100).
UK (Free Delivery for orders over €100).
EUROPE (EU plus Iceland, Norway and Switzerland), TURKEY (Free Delivery for orders over €100).
USA, CANADA, AUSTRALIA, NEW ZEALAND, CHINA, TAIWAN, JAPAN, SOUTH KOREA, SINGAPORE, THAILAND, HONG KONG, and BRAZIL (Free Delivery for orders over €100).

Your countries International shipping costs are determined after an order has been placed, due to the fact that shipping charges are different for each individual country.

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DO YOU CHARGE CUSTOM FEES?

Sorry, blu-boy.com are not responsible for charges or fees charged by customs, these charges are decisively separated from blu-boy.com.

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WHEN WILL MY ORDER ARRIVE?

As soon as your order is shipped from our warehouse, you will be sent an email to let you know it’s on the way, however depending on where you live, the time will vary, so hold tight!
Estimated Delivery Times:
IRELAND: 3/5 Working Days. UK: 3/5 Working Days. EUROPE (EU plus Iceland, Norway and Switzerland): 7/10 Working Days. TURKEY: 7/10 Working Days. USA: 7/10 Working Days. TAIWAN: 7/10 Working Days. SINGAPORE: 7/10 Working Days. NEW ZEALAND: 7/10 Working Days. THAILAND: 7/10 Working Days. SOUTH KOREA: 7/10 Working Days. JAPAN: 7/10 Working Days. HONG KONG: 7/10 Working Days. CHINA: 7/10 Working Days. CANADA: 7/10 Working Days. AUSTRALIA: 7/10 Working Days. BRAZIL: 7/10 Working Days. (For In Stock Items).

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HOW DOES THE CURRENCY CONVERTER WORK?

Converts currency and foreign exchange rates in just one click of the mouse.

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CAN I CONTACT blu-boy?

We’d love to hear from you, so feel free to drop us a line anytime at: [email protected].
I relation to a questions before purchase have a read of our FAQ’s Section.
For wholesale, press releases, or anything else please email: [email protected]

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